Be Assertive Learning Review

 We've just started a topic and skills entitled being assertive. This is a preparation for our last assessment but we can also apply it in real-life situations.  

Here's the link for the teacher's resource of the topic. 

1. The four types of behavioural responses are; 

- Assertive behaviour is being able to stand up on your own opinion or other peoples right in a calm and positive way. 

- Aggressive behaviour is an impulsive behaviour that often results in breaking rules or law. 

- Passive behaviour is more likely being considerate or understanding in a situation.

-  Indirect behaviour is like expressing your feelings indirectly to the specific person. 

2. Assertive Communication is more likely expressing your feelings in a positive and calm way of communicating. 

3.  The three describes are; Describe the Situation in describing a situation you must be specific, look for an objective and focus on behaviour, not the motives. Describe your feelings in describing your feelings avoid being emotional and focus on positive feelings. Use "I" statements so it won't result from any conflict and Describe the changes you want in describing the changes you want it could be probably what you've learned in the situation and applying it so it won't happen again. 

4.    Use body language in using a body language it makes it more understandable for the one you're communicating with to interpret your emotions or feelings. Using "I" statements in using an "I" statement it makes more formal and it is also like giving respect to the other person and to the situation.  Keep emotions in check it is really important to validate your feelings first it helps to avoid arguments towards the person. Practice saying No it is also good to practice saying no in a situation especially if you're stuck in a situation,  you have something to do with, and you just don't like it. But in saying no, you must also include reasons why. Rehearse what you want to say it is also good to practice what you wanna say first so that you will know if you're expressing too much or overreacting in a situation. 

5.  You forget the person is a human too, sometimes because of the emotions that we feel in a situation we forgot that the person has feelings too. We tend to forget how those words can affect them. Social Barrier people that are familiar with your social traits might resist change when you do more assertive. Gender Barrier men and women communicate differently, often, men tend to be more aggressive and women are more passive though they are certainly many exceptions.

6. Assertiveness is mostly based on giving respect or mutual respect. And this type of communication has the ability to express positive and negative ideas and feelings in an open, honest and direct way. 

7.  It sounds like giving respect or mutual respect in a situation.

8. It means that you must stick with your boundaries especially when you think that it is abusing your rights.

9.  2 months ago, I was in a situation where I didn't use assertive communication.  I was so aggressive that time and it end up causing trouble and ends our friendship. I should be more assertive at that time and more careful to my words. 

10.  Before, in responding in a situation I was really aggressive, to the point that I don't mind the other's feelings. But then I realized that it won't help my relationships towards the other people. So now, I'm trying my best to the more assertive and passive in every situation. 

Newsletter ( Internal)

 Stanley Organics Ltd,

123 Green Road, Newtown

07 4444 4444

Email: stanleyorganicsltd@gmail.com.nz

Website: Stanleyorganicsltd.com.nz

Reduce the usage of Plastic Packaging

Dear Stanley Organics Ltd Customer and Suppliers, 

Thank you for being part of the company, we really appreciate your loyalty throughout the years. As you noticed, we’ve been using plastics bags and lately, we decided that we have to stop using plastic bags into our landfills; biodegradable/ degradable plastic bags and bottle only break down in specific conditions - not a long - term solution; we invite customers to be part of the new scheme. Working together with customers as a community; feedback on improvements to our scheme welcome, we aim to change the way customers buy everyday products. And all plastic bags now replaced with hessian bags that are made from flax and hemp fibres. 

• First bag free with purchases over $50 or we will provide recycled cardboard boxes and the staff will help you carry it to your car. 

• Most liquid products such as liquid soap, shampoo, dishwashing liquid etc. are now available in  ‘fill your own’ containers. Bring your own container to fill and get 5% discount.

• Fresh vegetables - instead of plastic bags, try re-useable waxed cotton bags to keep food fresh. 

Thanks and See you!

Regards,

Judith and Barry Sampson

Store Owners

List of Instructions ( Internal)

 From: Meg Williams

To: Administration Staff

CC:  Office Manager

Date:  August 11, 2020

Subject: Fire Evacuation

Hello everyone, 

After the recent fire evacuation drill, I noticed that many people don’t know what to do during the drill. Although the fire alarm keeps on buzzing some staffs are still in the building. Some people that are in the building that time was not aware of what they are going to do during the drill and some of them even wandered to get a coffee! I will be listing some instructions on what to do during the fire evacuation drill.

1. When the fire alarm starts, staff are supposed to leave the building immediately and assemble to the main car park. 

2.  Keep the emergency exits clear at all times.

3. And lastly, you must leave the car park or return to the building until the Fire Safety  Officer gives them all clear. 

These instructions are not applicable only for our fire evacuation drills but also in-home or in different places. I hope this sort things out. I will appreciate if you do follow the rules and apply those rules on our next fire evacuation drill. If there are things that still confuses you, don’t hesitate to email me so I will sort things out for you. 

Cheers,

Meg Williams
Assistant Manager

Practice Review

                                                                        Recycling Programme                                                                                     Review

To: Jenny McCabe
From: Harry Mohn

Date: July 30, 2020

Re: Review of the issues for the recycling programme

This is an update for the recycling programme. Last day I found out that there was an issue regarding the programme. And everyone seems following the old rule. Unfortunately, there would be changes for the rules regarding the said programme. There is some confusion over the types of plastic that are recyclable. I think it would be better if we would put a label for this so that they would beware on what materials are they going to put.

Harry Mohn,

Recycling Leader

The Department Store 64781 Storky House Paradise Auckland 6478 90192167 email:thedepartment.co.nz Rebecca Smith

Manager - Footwear

The Department Store

PO Box 2349

0940 Midstern

Dear Mr  Simpson,

RE: Bad Customer Service

I heard your complaint about the behaviour that my sales staff treated you. I was disappointed with him and on the behaviour that he shows you. The staff member has been given a warning and had further customer service training for a month. And also, our store will give you a $50 voucher in return for what happened. You can also use it in any department of our store. 

Yours sincerely,

Rebecca Smith

Rebecca Smith

Manager - Footwear
The Department Store

Term 4 Goals & Action Items

What are my goals for the next 3 weeks?

•  I will have a resists
•  Complete my 80 credits
•  FInish all my works in the other subjects

What are my action items for this week? (steps I am going to take towards achieving my goals)

• Focus 
•  Make a plan on how to accomplish all of these. 
• Ask for help from the teachers.

Who will help me to accomplish these goals?

•  Aira
•  Jenica
• Roswell

How are they going to help me accomplish these goals? 

•  Motivate
•   Encourage me to finish and to complete my goals.
•   We will go to the library

How am I going to help others to accomplish their goals? 

• Motivate 
•   Help them to finish their goals as well. 
•  Encourage them. 

Blissful Willowbank Trip

Last June 4, 2019  the Year 11 ESOL class with Ms Briggs and Ms Flores went to Willowbank for a trip.  We went there because of our reading assessment about Kea and for us to do some learning outside the school.

When we arrived at Willowbank, the ESOL class was grouped into 3 teams. When we were already grouped, we started to answer questionnaires in our booklet. We follow the guide map that was given to us, where we could be guided where  to go and so that we would not get lost. I was very excited the day before the trip because I would be with my Filipino friends and it was my first time to go to the New Zealand Zoo. While following the map, I was amazed to see the animals and especially the birds. Like the donkeys, before I had just watched them on a TV screen but now I finally saw them in person and touched them. We toured the zoo until we finally arrived at the Kea’s place.

I was so amazed to see the Kea and nervous at the same time until one lady introduced herself to us and introduced the Kea’s that were flying near to us. I didn’t expect that Kea’s are friendly parrots. When I saw the underwings of the Kea I was really amazed by the colours. They  are striking orange-red with black and yellow striped primary feathers. After the Kea enclosure, we want to the Kiwi’s place it was so dark to the point that I couldn’t see anything but only the red lights that are posted in the woods near the alley. It was kind of exciting too because you really needed to use your sense organs so that you could know where the kiwi were.

Willowbank Trip was Fun! I didn’t expect that it would become a memorable trip for me too because  I encountered those animals that I just watched on the TV Screens before. Encountering the Kea was fun and I feel so blessed to have an opportunity to encounter that native parrot. In that time I felt relaxed from the school tasks that we are doing.